Authorization request
The right expert for each decision
Claim or appeal
Expert in Spine Surgery
Independent assessment
Treatment plan
Expert in Neurology
Recommendation and rationale1,000+ international experts across all specialties
The right expertise for the decision
in front of you.
Docspert combines international medical experts with AI-supported case preparation to resolve clinical questions within authorization requests, claims and treatment plans.
Talk to our teamFrom case to clear recommendation.
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The case
AI-supportedPrepare
We organize the records with AI support and request missing information.
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Our experts
Review
The right expert or multidisciplinary team reviews the case and treatment options.
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The report
Deliver
Your team receives a clear report with the recommendation, its rationale and next steps.
Reports within hours and up to 72 hours, depending on case complexity and requirements.
For insurers and TPAs
Expert review for medical necessity, utilization management and claims assessment.
When routine criteria leave questions unresolved, Docspert reviews clinical justification, alternatives and evidence gaps, giving your team a documented expert assessment to support its decision.
Typical cases
- Prior authorization and medical necessity
- Claims and appeals
- Questions routine criteria leave unresolved
Deliverables
- A documented expert assessment
- Clinical justification and alternatives
- Evidence gaps identified
For hospitals and health systems
International expertise for diagnosis and treatment planning.
Docspert provides focused external review when a diagnosis needs confirmation, a major intervention is proposed or your team needs additional subspecialty expertise.
Typical cases
- A diagnosis needs confirmation
- A major intervention is proposed
- Subspecialty expertise is needed
Deliverables
- A clear report
- Recommendation and rationale
- Suggested next steps
Member and employee benefits
A second opinion before a major treatment decision.
Docspert’s second-opinion program gives insured members and employees independent recommendations from international medical experts. Reviewing the diagnosis and treatment plan before surgery, cancer treatment or another major treatment decision helps them understand their options and decide with greater confidence.
Talk to our teamEligible groups
- Insured members
- Employees
- Offered by insurers and employers
Deliverables
- Independent recommendations from international experts
- A review of the diagnosis and treatment plan
- Clearer understanding of the options
Typical cases
- Before surgery
- Before cancer treatment
- Before another major treatment decision
Service formats
A format for every type of case.
Written expert opinion
A documented report with the recommendation and its rationale.
Multidisciplinary review
Several specialists review complex cases together.
Video discussion
A focused conversation between the expert and your team.
Our experts
Carefully selected experts.
Our network includes 1,000+ international medical experts across all specialties, practicing in the US, UK and Europe.
- Board-certified consultants with 20+ years of experience
- Based at leading academic and teaching hospitals in the US, UK and Europe
- Credentials and licensure verified before joining
- Matched to each case by subspecialty
- Every report quality-reviewed before delivery
Belgium
Prof. Jaak Janssens
Head of Oncology, Limburg Oncology Center, Salvator Hospital, Hasselt, Belgium
More about the expert
USA
Dr. Alvin Wells
Director of Rheumatology, American Medical Group, Destin, Florida, USA
More about the expert
UK
Prof. Sean Kehoe
Professor of Gynaecological Oncology, Institute of Cancer and Genomic Sciences, University of Birmingham, UK
More about the expertClinical Decision Intelligence Platform (CDIP)
Coming soonCDIP will bring AI, clinical guidelines, approved pathways and accumulated expert knowledge into one platform, helping medical teams review cases more efficiently and make better-informed decisions.
AI-supported case preparation
Organized records, with missing or conflicting information highlighted.
Review guided by approved pathways
Case evidence linked to the relevant pathway, with unresolved questions identified.
The right expertise when needed
Questions directed to the appropriate internal clinician or international expert.
Knowledge that strengthens future decisions
Reviewed, approved knowledge from previous cases supports subsequent reviews and reduces repeated work.
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AI prepares the case
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Checked against approved pathways
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The right expert reviews
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Your team decides
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Knowledge approved and reused
Every reviewed case strengthens the next one.
FAQ
Within hours and up to 72 hours, depending on case complexity and requirements.
Yes, we work in both Arabic and English.
Not necessarily. We can work within your existing workflow, or your team can use our platform without any technical integration effort or time.
Yes. Each recommendation is documented with its clinical rationale and supporting evidence.
Yes. Experts can discuss the case directly with your treating team.
They request it through their insurer or employer.
Let's talk
How can we help?
An expert opinion on your diagnosis or treatment.
Our patient team helps you prepare your case and access the right expertise.
Discuss your organization’s needs.
Discuss clinical review, member or employee benefits, or CDIP with our team.